Privacy Policy
Last updated: June 1, 2026
Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have regarding your data. We are committed to protecting your personal information.
1. Information We Collect
We collect information you provide directly to us when you create an account, make a purchase, or contact our support team. This includes your name, email address, shipping address, phone number, and payment information. We also automatically collect certain technical information when you use our platform, including your IP address, browser type, device identifiers, and usage data such as pages visited and actions taken.
2. How We Use Your Information
ElectroMart uses your information to process and fulfill your orders, send order confirmations and shipping updates, provide customer support, personalize your shopping experience, send promotional communications (with your consent), detect and prevent fraud, improve our platform and services, and comply with legal obligations. We do not sell your personal information to third parties.
3. Information Sharing
We share your information only as necessary to operate our platform. This includes sharing with vendors to fulfill your orders (name, shipping address, and order details only), payment processors to handle transactions securely, logistics partners to deliver your purchases, and service providers who assist with our operations under strict confidentiality agreements. We may also disclose information when required by law or to protect the rights and safety of ElectroMart and its users.
5. Data Security
We implement industry-standard security measures to protect your personal information, including encryption of data in transit and at rest, secure payment processing (we never store raw card data), access controls and authentication requirements, regular security assessments, and monitoring for suspicious activity. While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage you to use strong, unique passwords for your account.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or legitimate business interests such as fraud prevention and financial record-keeping.
7. Your Rights
Depending on your location, you may have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion of your personal data, object to or restrict certain processing of your data, and request a portable copy of your data. To exercise any of these rights, please contact us at privacy@electromart.com. We will respond to your request within 30 days.
8. Children's Privacy
ElectroMart is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately. If you believe we have inadvertently collected information from a child, please contact us promptly.
9. Third-Party Links
Our platform may contain links to third-party websites or services that are not operated by ElectroMart. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit. Vendor storefronts on our platform are subject to their own privacy practices in addition to ours.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the date below. For significant changes, we may also notify you by email. Your continued use of ElectroMart after any changes constitutes your acceptance of the updated policy.
Questions about your privacy? Contact us or email privacy@electromart.com